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Q Are you factory or trading company?
A We are factory located in shanghai china with 20 years manufacturing experience and exporting department.
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Q Can I visit your factory and send our team for training before order delivery?
A Yes,sure!Welcome to visit us and get a training.
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Q How can you make sure about the machine quality after we put the order?
A Before delivery, we will send you the pictures and videos for your to check the quality, and also you can arrange for quality checking by yourself or by your contacts in China.
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Q Do you have manual or operation video for us to know more about the machine?
A Yes,not only manual or operation video,also the video we can make of testing the material from our packaging machine if your packing goods easier for us to fin from our local market.
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Q What’s you warranty and after-sale service?
A One year warranty against shipping date,,we will fix any big or small problem of the machine all on ours, but man made damage is not covered. We will teach you how to install and use machine by video.
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Q Can I pack box with different size in one machine?
A
Yes,To pack different box,you just need to change the mold and the film.but make sure the size of it is accepted by the machine.
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Q Does the machine power voltage meet buyers' factory power source?
A
We can do it as your request.
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Q How many worker do we need running those machines?
A Usually two or three people is ok. If it is manual feeding, more people are needed, mainly according to your production capacity.
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Q How long is your delivery time?
A Generally it is 20-40 days.
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Q What is the payment term ?
A Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
